This Privacy Policy was last updated on August 10, 2024.
We, Sapienly, INC. dba Dream Visa AI (“we”, “us”, “our” “Company”) are the owners of the website www.dreamvisa.ai (“Website”) and the Company products (the “Product”). The Product is an AI drafting tool, which empowers attorneys by helping them draft documents with generative artificial intelligence from the data attorneys and paralegals upload to the system (“Services”). The Website showcases the Services of the Company. For ease of reference, the Website and Product are collectively called the “Platform”.
Company respects data privacy rights and has created this Privacy Policy in line with its commitment to privacy. This Privacy Policy (“Privacy Policy”) sets forth how we collect, use, and protect the personal data collected on this Platform.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY CLICKING ON THE CONSENT CHECK BOX, AND BY ACCESSING AND USING THE COMPANY PLATFORM, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY OUTLINED BELOW. YOU HEREBY GIVE PERMISSION TO THE COMPANY TO PROCESS PERSONAL DATA FOR THE PURPOSES AND WITHIN THE SCOPE DEFINED HEREIN. IF YOU DO NOT AGREE TO THE TERMS OF THIS POLICY, PLEASE DO NOT ACCESS OR USE THE PLATFORM.
IF YOU ARE ACCESSING THE PLATFORM ON BEHALF OF A THIRD PARTY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH THIRD PARTY TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND, IN SUCH AN EVENT YOUR USE OF THE PLATFORM SHALL REFER TO THE USE BY SUCH THIRD PARTY. IF YOU DO NOT HAVE SUCH AUTHORITY (TO PROVIDE ANY PERSONAL DATA OF A THIRD PARTY) OR DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, THEN YOU SHOULD REFRAIN FROM USING THE PLATFORM.
This Privacy Policy is an electronic record in the form of an electronic contract that is compliant and construed in accordance with data protection laws of the applicable jurisdictions.
1. Definitions
i. “User(s)” “you”, “your” shall mean individuals that visit/use/access the Platform;
ii. “Customer” shall mean an entity, organization, individual which has purchases, subscribes, uses, accesses the Products;
iii. “Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data;
iv. “Processor” means a natural or legal person, public authority, agency, or other body which processes Personal Data` on behalf of the Controller;
v. “Personal Data” means any information relating to an identified or identifiable natural person.
2. Personal Data is being collected and processed by the Company
When the Company receives information from its Customer, the Company acts as a Processor and shall process data as per the instructions received by the Data Controller. If you have any questions related to the handling of your Personal Data by the Company or to exercise your rights, you can contact us at team@sapienly.com.
For Personal Data collected on behalf of Customer please refer to Clause 5 of this Privacy Policy.
We may receive your Personal Data in the following cases:
1. Account creation: You may provide us with your Personal Data when you create an account on the Platform, including your name, email address, contact number and any other information as necessary.
2. Website: You may provide us with information when you access and/or use our Website, contact us through the Website, schedule a demo call with our team, use Company calculator and download it from our Website, including your name, email address, contact number, IP address, browser type, ISP, referring/exit pages, platform type, date/time stamp, number of clicks, domain name and country/state of all visitors to the site, location information.
3. Product: You may provide your Personal Data when you use the Product. We may facilitate collection of such information for the Customer and the Customer has complete responsibility for processing of such Personal Data.
4. Social media platforms: We may also collect, store and use your Personal Data when you access social media pages operated by us on Facebook, YouTube, Instagram, Twitter, and/or LinkedIn.
3. Cookies
We use cookies and/or similar in-house and third-party tracking tools to track user traffic patterns. Tracking tools also used are beacons, tags and scripts to collect and track information and to improve and analyse our Website. You may choose to disable cookies through your browser settings. For more information, please refer to our cookie policy here www.dreamvisa.ai/cookies-policy.
4. Accuracy of information
The User undertakes that he shall be solely responsible for the accuracy, correctness, or truthfulness of the Personal Data shared with us whether of its own or any third party. In the event the User is sharing any Personal Data on behalf of a third person, the User represents and warrants that he has the necessary authority to share such Personal Data with the Company, obtained a written consent from such third party and the Company shall not be responsible for verifying the same. The User understands and acknowledges that such Personal Data shall be subject to the terms and conditions of this Privacy Policy.
5. Processing of Personal Data by us on behalf of the Customers:
This section concerns the Personal Data of the User collected by the Customer through the Platform, and such collection may be facilitated by us:
i. The Company as a Data Processor: The Customer sets the purpose and means of processing of such Personal Data. We process such Personal Data only on behalf of and on the instructions of the Customer and for the purposes of rendering our Services to the Customer.
ii. Customer Privacy Policy: If you are the User of the Platform and your Personal Data was shared with us by the Customer, the privacy policy of the Customer, on whose behalf we collect and process the Personal Data, will apply. This means that any enquiry, request, objection or complaint that you as a User may have in connection with the collection and/or processing of Personal Data that forms part of your Platform usage should be addressed to and resolved by the Customer.
iii. Personal Data: We may process Personal Data of the users of the Platform, including but not limited to the name, email address, contact number, account details, chat interactions, details of support tickets.
The Customer has complete control over the Personal Data and the Company processes the Personal Data on the Customer’s behalf.
iv. Customer Responsibility: The Customer represents that it has acquired all necessary consents and/or relies on other appropriate legal basis for the processing of Personal Data of end-Users. Customer confirms that end-Users have been informed about that their Personal Data is transferred to the Company as a processor and other third parties used by the Company for the provision of Services.
We will process the Personal Data for as long as we provide services to the Customer and the Customer maintains active accounts of such Users.
6. ANONYMIZED DATA
We may also use your Personal Information collected to create aggregate anonymized data. We shall ensure that such anonymized data will not be directly identifiable to you or to the Personal Information shared with us. We may use this anonymized data for any purpose including but not limited to conduct research, analytical purposes, commercial usage, enable advancements in technology, train artificial intelligence models developed by us or third parties and to improve our Platform. By visiting or using the Website/Products, you provide us with the right to use your Personal Information to create anonymized data sets and use it for our business purposes.
7. Use of third-party Integrations:
We use third-party tools for automating support functions through various API integrations within the Product and browser extensions of our Product. These integrations enable us to enhance user experience by automating interactions and streamlining support processes. The Company does not share any Personal Data with the company providing such integrations.
8. Use/Purpose of collecting Personal Data
We use the Personal Data for the following purposes:
i. to inform you about our Services and to respond to your requests;
ii. for the creation or development of business intelligence or data analytics in relation to the services provided by us;
iii. to provide you with a better experience when you access our Platform and to improve the Services;
iv. to process job applications (if you apply for a position with our organization);
v. to maintain and manage our Platform;
vi. to provide support for operations, provision of Services;
vii. to manage our relationship with you;
viii. for internal record keeping;
ix. and to comply with our legal or statutory obligations.
9. Disclosures
We do not sell, rent, share, distribute, lease or otherwise provide your Personal Data to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Data in the following cases:
i. Affiliates: We may provide your Personal Data to our affiliates to enable them to improve the Services, provide feedback and respond to their queries.
ii. Service Providers: We may share your Personal Data with the service providers who work with us in connection with operating the Platform and/ or providing the Services. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Policy.
iii. Merger or Acquisition: We may transfer your Personal Data if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Platform, to a third party. Any such third party or resultant entity that receives your Personal Data shall have the right to continue to use your Personal Data in line with the purposes set out herein.
iv. Safety, Legal and Regulatory Authorities: We may disclose your Personal Data if we believe that we are required to do so: (a) by law; (b) to comply with legal process or governmental requests; (c) to enforce our agreements; (d) to protect our operations; (d) to protect the rights, privacy, safety or property of the Company, you or others; (e) to protect our reputation and (f) to permit us to pursue available remedies or limit the damages that we may sustain.
10. Data Retention:
We will retain User’s Personal Data as long as it is required to be retained for the purpose of provision of the services on our Platform. We may also retain and use User’s Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
11. Security
We are committed to maintaining information security and protecting customer data from potential breaches. Although we provide appropriate firewalls and protections, we cannot warrant the security of Personal Data transmitted as these systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we will take necessary measures to mitigate such events.Your Personal Data may be stored on third party cloud infrastructure.You agree to immediately notify the Company in writing by email to team@sapienly.com of any unauthorized use of your account or any other breach of security.
12. Your Rights
You have the right to access Personal Data in our possession, right to have us rectify or modify any such Personal Data, right to have us erase/delete your Personal Data, right to restrict us from processing such Personal Data, right to object to our use of Personal Data, withdraw consent at any time where we are relying on consent to process Personal Data. Depending on the nature of the request, we may ask you to complete a Personal Data request form or seek certain details to verify the request. All requests for Personal Data will be handled within a reasonable period of time. If you would like to exercise ANY of these rights, please contact team@sapienly.com.
13. California Privacy Rights
In addition to disclosures made elsewhere in this Privacy Policy, certain states in the United States of America require us to disclose information related to our privacy practices. This section of our Privacy Policy (“California Privacy Policy”) serves to comply with the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) (collectively, “CCPA”), and any capitalized terms defined in the CCPA have the same meaning when used in this Section.
The CCPA provides consumers with specific rights regarding their Personal Information. This section describes those state-specific rights and explains how to exercise those rights. The section will not apply if we do not collect Personal Information about you or if all of the information, we collect is exempt from the law.
For clarity, “Personal Information” shall mean information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
The California rights set forth below apply to all visitors, users, and others regardless of place of residence.
i. Right to Know and Data Portability/Right of Access
Consumers have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months (the “Right to Know”).
Once we receive your request and confirm your identity (see Exercising Your Rights), we will disclose to you:
– The categories of Personal Information we collected about you (disclosed above).
– The categories of sources of the Personal Information we collected about you (disclosed above).
– Our business or commercial purpose for collecting, selling, or sharing that Personal Information (disclosed above).
– The categories of third parties to whom we disclose that Personal Information (disclosed below).
– The specific pieces of Personal Information we collected about you in a portable and readily usable format when we process the information through automated or searchable means (also called a “data portability” request).
ii. California-Specific Disclosures
While our Privacy Policy notes the categories of Personal Information that we have collected in the past 12 months and the categories of sources, the following chart indicates the categories of third parties to which we have disclosed the Personal Information for a business purpose and which categories of Personal Information that we have shared with third parties for cross-contextual behavioral advertising in the preceding 12 months.
iii. Right to Delete
Consumers have the right to request that we delete any of your Personal Information that you have provided or that we have collected or obtained about you, subject to certain exceptions.Once we receive your request and confirm your identity (see Exercising Your Rights), we will review your request to see if an exception allowing us to retain the information applies. We will delete from our records or deidentify Personal Information not subject to a lawful exception and will direct our service providers to take similar action.
iv. Right to Correct Inaccurate Information
Consumers have the right to request correction of any inaccurate Personal Information that we maintain about you, taking into account the nature of the Personal Information and the purposes of the Personal Information processing. We will use commercially reasonable efforts to correct this information.
v. Right to Limit
Consumers have the right to request to limit our use of Sensitive Personal Information unless our use of Sensitive Personal Information falls into one of limited business purposes. We do not collect or process Sensitive Personal Information for the purpose of inferring characteristics about a consumer.
vi. Right to Opt-Out of Sale or Sharing
Consumers have the right to opt-out of certain sales or sharing or the right to opt-in to sales or sharing if the Consumer is a minor or if the information at issue is Sensitive Personal Information. This includes the right to opt-out of Personal Information processing for targeted advertising, personal data sales, or advertising for cross-context behavioral advertising purposes. It also includes the right to opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects. We only engage in cross-context behavioral or targeted advertising through cookies. We do not otherwise sell or share Personal Information for advertising purposes. We also do not engage in profiling in furtherance of decisions that produce legal or similarly significant effects. To opt-out of sharing, we will rely on you to set your preferences regarding cookies and other tracking technology. To set your Cookie Preferences, click on the Cookie Settings link in the footer of your browser. To exercise the right to opt-out, you (or your authorized representative) may also submit a request to us by visiting the following Internet Web page link: Do Not Sell or Share My Personal Information.
Once you make an opt-out request, we will wait at least 12 months before asking you to reauthorize Personal Information sharing.
You do not need to create an account with us to exercise your opt-out rights. We will only use Personal Information provided in an opt-out request to review and comply with the request.
vii. Right to Non-Discrimination
We will not discriminate against you for exercising any of your state law privacy rights. Unless permitted by law, we will not:
– Deny you goods or services.
– Charge (or suggest you may receive) different prices for goods or services, including through granting discounts or other benefits, or imposing penalties.
– Provide (or suggest you may receive) a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by state privacy laws that can result in different prices, rates, or quality levels, such as offering coupons, discounts, promotions, other price reductions, or promotional offers for products and services in exchange for providing your Personal Information. Any financial incentive we offer will comply with state privacy laws and will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. Do not provide your Personal Information if you do not want to opt-in to these offers. After you receive a promotional offer, you may opt-out by contacting us as specified. For more information, please see Exercising Your Rights.
14. Links to other websites/ platforms/ applications
Our Platform may contain links to various other third party websites/ platforms/ applications of your interest. Please note that the Company has no control over such third party websites/ platforms/ applications and you will be accessing these websites/ platforms/applications at your own risk. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites/platforms/applications and those are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to such websites/ platforms/ applications.
15. Changes to the Policy
Company reserves the right to modify or amend this Privacy Policy at its own discretion. Please revisit this page periodically to stay aware of any changes to this Privacy Policy, which we may update from time to time. If we modify this Privacy Policy, we will make it available through the Platform and indicate the date of the latest revision. If such modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change via email or through our Platform.
16. Contact Us
We are open to your questions, comments, concerns, grievances and suggestions regarding this Privacy Policy or wish to withdraw your consent in relation to the processing of your Personal Data you can reach out to our appointed grievance redressal officer at team@sapienly.com.
Office address:
San Francisco, CA 94133
Email Address:
team@sapienly.com